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“Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy,...
Read MorePay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the...
Read MoreAUTHORS: Matthew Dixon and Brent Adamson Challenger Sale: “a sale in which the rep teaches the prospect something about their business, tailors their pitch to resonate with customer concerns...
Read MoreAUTHOR: Admiral McRaven wrote this short but inspiring book after he delivered a commencement speech to the University of Texas on May 17, 2014. 10 Lessons That Shaped His...
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