What We’re Reading: From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans

This book teaches you to create satisfying customer experiences and memorable ones! Jon Picoult shows you how to turn your customers into brand ambassadors who preach your product to their friends, families, and colleagues.

In a digital world full of influencers, it’s essential to know how to impress your customers and get them to love and promote your product. Check out the book here>